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RETURNS - RIGHT OF WITHDRAWAL

May exercise the right of withdrawal (and cancel the contract for any reason) the client-consumer (ie a person who buys goods for purposes not related to his profession).

Note: May not exercise the right to cancel customers who purchase with VAT.

To exercise this right, the customer must send a request, within 14 days from the date of delivery of the goods, to the email address: resi@danielepasini.com
The email must be specified codes of the items you wish to return and desired compensation: free, change size / color, or refund. Upon receipt of the request made, the Pasini Daniele will send the customer a written confirmation containing the Return Authorization Number (RAN).

The refund must be made with the carrier indicated in mail sent from Pasini Daniele. The return authorization number must be indicated on the package.

Mode rendered made to change size, color or refund, the return shipment will be borne by the buyer (will be free only for Italy for purchases of products not in discount and amount not less than €. 100.00).

And 'possible to exchange only for a different size or a different color of the same item, if available. You can not change the head with a different item. There is only returnable for any purchase.


For countries other than Italy, in the event of a claim made by the ship to return and any duties and import taxes will be charged to the customer. These amounts will be deducted from the final redemption. Refunds will be processed as soon as completed receipt, verification and acceptance Article made.

The right of withdrawal is subject to the following conditions:

1. The products must be returned intact and in original packaging, complete in all its parts (including packaging and any documentation and accessories); original box outside is considered in all respects an integral part of the product itself.

2. To limit damage to the original packaging we recommend, when possible, to put it in another box (it is prohibited to apply labels or tape on the original product packaging);

3. The shipment, until the arrival in our warehouse is under the responsibility of the customer;

4. The transport costs for returning the goods shall be borne by the buyer (will be free only for Italy for purchases of products not in discount and amount not less than €. 100.00)

The Pasini Daniele is not responsible in any way for damage or theft / loss of goods returned with shipments made without our authorization and courier other than that indicated in our email.

REFUND CUSTOMER

Without prejudice to any repair costs for damage to the original, LA Pasini Daniele will refund the customer the full amount paid for the product by following the transfer of the amount charged to the credit card.

For orders paid by Paypal, the amount refunded will be available to customers in about 10 days, and will still be visible on the next card statement. Timing may vary slightly depending on the banking system of the credit card used and the amount will be returned to the original account. Refunds will be issued in the same currency as the original purchase. Any differences in the amount due to the fluctuation of the exchange rate can not be refunded.

CUSTOMER REFUNDS EU

The shipping cost for the return of the product purchased in the EU area is charged to the customer.

CUSTOMER REFUNDS Extra EU

The shipping cost for the return of the product purchased in area EXTRA EU is borne by the customer and the final repayment will be deducted the costs of import taxes.

WHEN DECADE THE RIGHT OF WITHDRAWAL

The right of withdrawal in cases where the Pasini Daniele finds:

1. Lack of the receipt / invoice.

2. Using part of the property;

3. The lack of external and / or internal packaging;

4. The absence of product components;

5. Damage to the product for reasons other than transportation.

In the case above, the Pasini Daniel will return to sender the property purchased by charging the same shipping costs.

In the event that the customer receives defective goods, or that errors in shipments by the Pasini Daniele, is required to follow the same instructions above. The Pasini Daniele reserves the right to request photographic evidence before allowing returns for defective goods and bear the shipping costs for the return of the goods at his premises.

JURISDICTION

The Purchase Agreement between the Customer and the Pasini Daniele is concluded in Italy and governed by Italian law. For any dispute will be the Judicial Authority of Modena.

CLICK HERE TO MAKE A RETURN